The crisis is defined as a shortage of problems that adversely affect the management's defense mechanisms, disrupt the natural work flow, and which should be resolved as soon as possible, often suddenly emerging.

Crisis in businesses can be expressed as insufficient, ineffective and weak management in conditions of threat and danger. This weakness can make the management's measures and adaptation mechanisms inadequate. Therefore, it is important to successfully manage the crisis situation that starts in the enterprises. Crisis management in the business is the process of struggling with the business itself, the stakeholders and the corresponding negative situations that will harm the collective.