Mediation is a flexible dispute resolution process, conducted under an independent and impartial third person called a mediator. Mediation provides the parties with opportunities that can not be achieved in court; eliminating communication problems, allowing problems to be discussed and areas that can be understood. The mediation process is usually conducted on a voluntary basis. The parties themselves make their own decisions and the mediator has no authority to make decisions.

For this reason, mediation offers significant advantages over traditional litigation process. Mediation is faster than for months, even years, and is completed within a few days or weeks. Resolving the disputes in a short time makes it easier for the parties to return to their daily lives.